CONNECTAPPS maintains a state-of-the-art data center operated by certified IT professionals, allowing us to deliver the reliability and high performance upon which our customers depend.

Performance Features

• Private Frame & ATM support, Gigabit Ethernet
• Secure, redundant PIX Firewalls
• Router Clustering Internet connectivity using FatPipe
• Multiple Compaq/HP Tape Libraries for tape backup
• Full tape backup schedule, including daily incremental, full weekly/monthly
• Periodic testing of backup-and-recovery strategy and equipment to ensure data availability
• Tapes stored off site in secure facility
• Packet Shaping and Application Prioritization
• IPSec & SSL VPN Connectivity
• Scalable, multi-processor servers for lease/rental in shared hosting farm
• Full support for client co-located servers including maintenance

Server Farm

• Windows 2003 Advanced Server
• HP ProLiant® class servers
• Load-balanced redundant Citrix® MetaFrameT Presentation servers
• Redundant power supplies, Dual network interface cards
• Dual path to mass storage with fail-over and load-balancing capability
• Dual path access to network via redundant switches

End User

• 24x7 Uptime and Access
• Live HelpDesk- no outsourcing, no answering service
• Support plans for 9x5, 13x6 and 24x7 including application support

Environmental

• Conditioned power, Uninterruptible power supply
• Full Time Generator Backup w/ continuous fuel supply
• Redundant, zoned air conditioning
• Smoke, heat and gas detection alarm system

Physical

• 24-hour access control to building
• Restricted access to physical equipment
• Staging area for all new software and migrated customer data
• Monitored production environment